Contact Us

If you have a question about a crypto casino we cover, spotted something out of date, or want to tell us a site behaved differently than our review suggested, this page explains how to get in touch with Best Bitcoin Casinos and what we can and can't help with. We're an independent comparison site for US players who gamble with Bitcoin and other cryptocurrencies — we don't operate casinos, hold funds, or manage anyone's account.

Reach the editorial team

The fastest route is the contact form on this page. It reaches the editorial inbox at restore-homepage.com directly. We read everything, though we can't promise a reply to every message — we prioritize corrections, licensing questions and reports about payout or verification problems, because those change what we publish.

To save time, include the following where it applies:

• The casino name as it appears on our site — BetPanda, CoinPoker Casino, Cryptorino, Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io or Vave
• The page you were reading and the specific line you're querying
• The coin involved (BTC, ETH, LTC, USDT, USDC, DOGE) and whether the issue was a deposit or a withdrawal
• Rough dates — crypto casino terms, bonus percentages and state restrictions change often, and a date tells us which version of the terms you saw

Please don't send us wallet seed phrases, private keys, passwords, 2FA backup codes or copies of ID documents. We never need them, and no legitimate casino support agent needs a seed phrase either. If anyone asks you for one, that alone is reason to stop.

What we can help with — and what we can't

For anything tied to your own balance, bonus or verification status, the casino's own support desk is the only place that can act. Most crypto casinos run live chat around the clock plus an email address; check the site's footer for the current one rather than a link someone sent you.

Before you message us about a specific casino

A lot of the questions we get are answered faster by the operator than by us. These three account for most of them, so here's the short version.

BetPanda

BetPanda sits at the top of our list largely because its 10% weekly cashback is a rolling, low-friction promotion rather than a one-off match — that suits players who deposit small amounts regularly and dislike playthrough math. Cashback percentages, minimum qualifying losses, the day it credits and whether it arrives as withdrawable balance or bonus funds are all set by BetPanda's promotions terms, so read those before you assume a figure. The limitation worth stating: a cashback-led structure gives you far less headline value up front than a big deposit match, and "no KYC at signup" is not the same as "no KYC ever" — like most offshore sites, BetPanda can request verification later, typically around larger withdrawals or under its anti-money-laundering obligations. Our editorial rating of 10.0 is our own score, not a user-review average.

CoinPoker Casino

CoinPoker Casino is on our list because it pairs casino play with a genuine poker room, which matters to readers in states with no legal online poker. The headline is a 150% welcome bonus up to $2,000; as with every crypto casino bonus, the material conditions — playthrough multiple, qualifying deposit, eligible games and the window in which wagering must be completed — sit in the operator's bonus terms, and they decide whether that number is worth anything to you. The drawback: a poker-centric platform usually has a narrower slot and live dealer catalog than a pure casino, and bonus wagering on poker-adjacent products often counts at a reduced rate or not at all.

Cryptorino

Cryptorino earns its place for a BTC-denominated offer — a 100% match up to 1 BTC plus 10% weekly cashback — which appeals to players who think in coins rather than dollars. That's also its clearest risk: a bonus expressed in Bitcoin moves with the Bitcoin price, so the dollar value of both your deposit and your bonus can fall while you're still working through the wagering requirement. Check the playthrough multiple, the maximum bet allowed while a bonus is active and any expiry date before depositing. Players who want stable value during play generally deposit in USDT or USDC instead.

The rest of the shortlist

Every figure above is the advertised maximum. None of them is money in hand: each carries wagering or playthrough requirements, minimum deposits, game weightings, maximum bet rules and time limits set by the operator, and tiered packages like Wild.io's or BC Game's only reach the headline number if you make every deposit in the sequence. Free spins usually carry their own separate wagering terms and a cap on winnings. Read the terms on the operator's site — if a message to us starts "the bonus didn't credit," that's almost always where the answer is.

Money questions we get asked most

Our site costs you nothing to use. The money moves between you and the casino, in crypto, on-chain.

• Deposits — You send coins from a self-custody wallet or an exchange account to an address the casino generates. BTC, ETH, LTC, USDT, USDC and DOGE are the common ones; altcoin support varies by operator. Double-check the network as well as the address — sending USDT on the wrong chain is the single most common way readers lose funds, and it isn't reversible.
• Fees — Casinos rarely charge a deposit fee, but the network does. Ethereum gas can dwarf a small deposit at busy times; Litecoin and Dogecoin are usually cheap. Exchanges add their own withdrawal fee on top when you send from there.
• Confirmation times — Most sites credit after a set number of block confirmations. That's minutes for LTC or DOGE and can be longer for BTC when the mempool is congested.
• Payouts — "Instant withdrawal" means the operator approves automatically; the blockchain still has to confirm. Withdrawal minimums, daily or monthly caps and VIP-tier limits differ by site, and a manual review can be triggered by a large or unusual cash-out.
• Volatility — Holding a balance in BTC or ETH means its dollar value changes whether you're playing or not. Stablecoins remove that swing but not the risk of losing the stake itself.

Money spent gambling is money at risk. Set a deposit limit you'd be comfortable losing entirely, and never deposit funds you need for anything else.

Partnerships, press and how we stay independent

Best Bitcoin Casinos earns commission when a reader signs up through some of the links on this site. That's disclosed on every page, and it does not buy position. Ratings and rankings come from our own research — published licensing details, bonus terms read in full, supported coins and withdrawal policies, game libraries and provider lists, and the quality of the operator's support and responsible gambling tools. We have not deposited, played or withdrawn at these sites; our assessments are research-based, not test-based, and advertised payout speeds are the operator's claims, not our measurements. Everything here was fact-checked on Sep 26, 2026.

Operators and affiliate managers can use the same form for listing queries, updated terms or a factual dispute. Tell us what's wrong and what the correct detail is, and we'll verify it against your public terms before changing anything. We don't sell rankings, sponsored reviews or rating upgrades. More on who we are is on the about us page, and the terms and conditions cover how you may use the site.

What you'll find across the site

If you came here looking for something specific, it may already be covered. The crypto casinos we review typically run slots from providers such as Pragmatic Play, NetEnt and Evolution; live dealer blackjack, roulette and baccarat; and the in-house originals that define the sector — crash, dice, plinko and similar provably fair games where you can verify each round's outcome yourself. Provably fair applies to originals; third-party slots rely on RNG certification from independent testing labs instead. Most of these operators also run a sportsbook alongside the casino, sometimes esports and poker too, usually with separate bonus terms and separate wagering rules — a casino bonus rarely clears on sports bets. We also cover UK-facing options for readers who land here from elsewhere, including casinos not on GamStop.

Legal standing, age and getting real help

You must be at least 18 to gamble at the sites we list, and 21 where the operator or your state sets that as the minimum — check the site's own terms for its stated age limit and follow the higher figure that applies to you. Nothing here is aimed at anyone below it.

There is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator, and for most US players they sit in a legal grey area rather than being clearly permitted. Regulated online casinos exist in a handful of states — among them New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island — and those operators don't run on crypto. State law varies and some states are explicitly restrictive; many offshore sites also self-exclude particular states in their own terms. Check your state's rules and the operator's restricted-territory list before you deposit, and don't ask us how to work around a block, a geo-restriction or a verification check — we won't answer that, and doing so can cost you your balance under the operator's terms.

On tax: US players are generally liable for tax on gambling winnings and on crypto gains. That's general information, not advice — talk to a qualified tax professional about your own position. The same goes for legal questions: consult a qualified attorney rather than relying on a comparison site.

Gambling should stay entertainment, never a way to make money or fix a financial problem, and losses shouldn't be chased. Offshore crypto casinos may not offer the same player protections, dispute channels or self-exclusion tools that state-regulated operators are required to provide, so check what deposit limits, cool-off and self-exclusion controls a site actually has before you sign up. If gambling is causing harm to you or someone close to you, call the National Problem Gambling Helpline on 1-800-GAMBLER, which is free, confidential and available 24/7. Our responsible gambling resources list further options.

Questions that don't fit any of the above are still welcome. Send them through the form and we'll point you somewhere useful even when the answer isn't ours to give.